GAEP

A place to talk about reloading and handloading equipment.

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Fishh2o
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Posts: 303
Joined: Thu Feb 18, 2016 2:02 pm
Location: Oldsmar Fl

GAEP

Postby Fishh2o » Wed Mar 02, 2016 4:50 pm

I orders a case OTC crimper, case trimmer, and a holder from http://www.gaepreloading.com and when I received it the package was open with nothing in it. Needless to say I was pretty bummed about the situation but Kevin hooked me up with Charles at Gaep. He was quick to resend the package and sent it to me DHL this time. I have to say the customer server and the products are outstanding. :D


Roll with it. If you stay above 55 the wheel wont fall off.

Lost
Posts: 23
Joined: Tue Mar 08, 2016 12:22 pm

Re: GAEP

Postby Lost » Fri Apr 22, 2016 8:29 pm

Kevin's a stand up guy, deal with confidence.
Lost



turkeyinstrut
Posts: 11
Joined: Thu Feb 23, 2017 5:25 pm

Re: GAEP

Postby turkeyinstrut » Fri Jun 02, 2017 10:33 am

Fishh2o wrote:I orders a case OTC crimper, case trimmer, and a holder from http://www.gaepreloading.com and when I received it the package was open with nothing in it. Needless to say I was pretty bummed about the situation but Kevin hooked me up with Charles at Gaep. He was quick to resend the package and sent it to me DHL this time. I have to say the customer server and the products are outstanding. :D


Had the exact same thing happen to me this spring, ordered 2 of their roll crimpers (12 and 20 gauge) and I ordered them next day air, the brown padded envelope was tore open and empty. I contacted Kevin and he was quick to make it right and sent 2 more out immediately. GAEP and Kevin are good people to deal with, Kevin didn't even send me a PayPal invoice until I actually had them in my hand. GREAT customer service in my opinion.




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