GAEP

[Fishh2o]

I orders a case OTC crimper, case trimmer, and a holder from http://www.gaepreloading.com and when I received it the package was open with nothing in it. Needless to say I was pretty bummed about the situation but Kevin hooked me up with Charles at Gaep. He was quick to resend the package and sent it to me DHL this time. I have to say the customer server and the products are outstanding.

[Lost]

Kevin's a stand up guy, deal with confidence.
Lost

[turkeyinstrut]

I orders a case OTC crimper, case trimmer, and a holder from http://www.gaepreloading.com and when I received it the package was open with nothing in it. Needless to say I was pretty bummed about the situation but Kevin hooked me up with Charles at Gaep. He was quick to resend the package and sent it to me DHL this time. I have to say the customer server and the products are outstanding.

Had the exact same thing happen to me this spring, ordered 2 of their roll crimpers (12 and 20 gauge) and I ordered them next day air, the brown padded envelope was tore open and empty. I contacted Kevin and he was quick to make it right and sent 2 more out immediately. GAEP and Kevin are good people to deal with, Kevin didn't even send me a PayPal invoice until I actually had them in my hand. GREAT customer service in my opinion.

[manchap]

Gaep direct from Charles in Italy.